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Draft, pending lawyer review, not yet in force. This text is a placeholder until the final version is published.

Demo terms

Draft under legal review. This text is a draft prepared for our counsel's review and is not yet in force. Text in square brackets will be completed in the final version.

Last updated: [EFFECTIVE DATE]

The free Dente AI demo, offered by [LEGAL NAME] ("Dente AI", "we", "us"), shows how our AI would answer a clinic's patients, using the public content of its website. By requesting a demo you accept these terms.

Who may request

Only a person who represents the clinic of the website entered, or has its permission, may request a demo. You confirm this by ticking the box on the form. Do not request demos for other people's websites without authorization.

What the demo does

  • Reads a limited number of public pages of the website (today, up to 10), as a search engine would, and respects robots.txt. Our partner Firecrawl does the reading.
  • Takes a screenshot of the home page and reads the website's title, logo, sharing image and color, to show the demo with the clinic's brand.
  • Organizes what it read into facts about the clinic (hours, address, services, prices, insurance and others) and shows which page each one came from.
  • Lets you talk to the clinic's AI by text and, where available, by voice in the browser.

Limits of the AI in the demo

  • The replies use only what the demo read from the website and may be wrong, incomplete or outdated.
  • The AI says it is an AI and gives no diagnosis or clinical advice.
  • In the demo the AI hands nothing to the clinic's team, books no real appointments and sends no messages to anyone. When it says it would, it is showing how it would work.
  • The demo is not a channel for patients: do not use it with real patients and do not enter health data or other people's data.

Voice

  • In a voice conversation you talk to an AI. The audio is processed in real time by OpenAI. We keep what is said as text, with the demo; we do not keep the audio.
  • Each demo has limited voice time (today, 5 minutes in total), and the call ends when the time is up.

Usage limits

To prevent abuse there are limits per IP address, per website, per demo (today, 30 messages) and an overall daily limit. A demo may be refused or ended when a limit is reached, when the website cannot be read or when we turn the demo off.

Contact card

To show the feature, the AI builds a card from what is said in the conversation (name, phone, interest, preferred time). The card stays only on the demo, is never sent to anyone or copied into the clinic's account, and is deleted with the demo or when the demo is claimed.

Making it an account

If you create an account from the demo, it becomes your clinic's: the demo's knowledge, brand and conversation stay in the account. An account created from a demo and not paid for within 30 days is deleted. From then on the Terms of service apply.

Data and retention

  • We keep the request: the website address, the language, where the visit came from (partner, promotion code, UTM), a one-way hash of the IP address, the browser and when you accepted these terms. If you leave your email, it is kept with the request too.
  • An unclaimed demo is deleted 7 days after it was created (or 24 hours after, if reading the website failed), with its conversation, screenshot and contact card.
  • The request is deleted after 90 days if it does not become an account.
  • A cookie in your browser holds access to the demo for 7 days, so only you can open it. See the Cookie notice.
  • More details in the Privacy policy.

Website content

The website's content remains the clinic's or its rights holders'. We use it only to run the demo and, if you create an account, to provide the service.

No warranty

The demo is free, provided as is, and may change or stop at any time. To the extent the law allows, we are not liable for damage arising from its use.

Prohibited use

Do not use the demo to collect content from other people's websites, get around the limits, probe for vulnerabilities, manipulate the AI or for any unlawful purpose.

Contact

[CONTACT EMAIL]. Data protection officer: [DPO NAME], [DPO EMAIL].

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