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Draft, pending lawyer review, not yet in force. This text is a placeholder until the final version is published.

Cookie notice

Draft under legal review. This text is a draft prepared for our counsel's review and is not yet in force. Text in square brackets will be completed in the final version.

Last updated: [EFFECTIVE DATE]

This notice lists the cookies and similar storage (local storage and session storage) Dente AI uses in the app, on our website and in the demo, with the purpose and duration of each. It complements the Privacy policy.

Summary

  • We use no advertising cookies and no third-party analytics cookies.
  • Most cookies are strictly necessary: without them, sign-in, the demo or security do not work.
  • Some remember your choices (language, theme).
  • One cookie records the campaign or partner that brought the visit (attribution).

Strictly necessary cookies

  • Session (sb-[ref]-auth-token, sometimes split into parts .0, .1): keeps you signed in to the app. It lasts until you sign out; the browser may keep it for up to 400 days.
  • Google sign-in (sb-[ref]-auth-token-code-verifier): protects the return from Google sign-in. Removed when sign-in completes.
  • Active clinic (active_workspace): the clinic you last opened, for people who belong to more than one. 1 year.
  • Sign-in code (sign_in_email): the email a sign-in code was sent to, so it is not put in the page address. 15 minutes.
  • Google Calendar connection (gcal_flow): protects the Google Calendar connection against forgery. 10 minutes, on that page only.
  • Demo (demo_session): holds access to your demo, so only your browser can open it. 7 days.
  • Support (support_session): used only by members of our team when they view an account to give support. 30 minutes.
  • Hosting security: our hosting provider (Vercel) may set a temporary cookie when it shows an anti-abuse check. [Confirm name and duration.]

Preference cookies

  • Language (NEXT_LOCALE): the language you chose, in the app and on the website. 1 year.
  • Theme (theme): light, dark or system. 1 year.

Attribution cookie

  • Attribution (attribution): when you arrive through a link with a partner's code, a promotion code or UTM parameters, we keep those codes to attribute the account to the partner, apply the discount and measure campaigns. It holds no identifying data. 90 days.

[Review whether this cookie needs prior consent in the European Union and other places where the website is offered.]

Local and session storage

  • Call sounds (voice.callSounds, local storage): whether you turned off the sounds of voice calls in the app. Kept until you clear your browser data.
  • Pending question (clinicai:say, session storage): carries a question typed in the app's search into the chat. Deleted right after use or when the tab closes.

Third parties

  • Cloudflare Turnstile: the anti-bot check on the demo and sign-in forms runs in a Cloudflare frame, which may use browser signals to confirm that a person is using the page, under Cloudflare's privacy policy.
  • Stripe: payment and the billing portal open on Stripe's pages, under Stripe's cookie policy.
  • Google: Google sign-in and the Google Calendar connection open on Google's pages, under Google's policy.
  • Error monitoring: the app sends error reports to Sentry, configured without cookies and without user data.
  • Usage events: these are sent by our servers to PostHog; your browser gets no PostHog cookies.

The chat on a clinic's website

The chat a clinic adds to its own website keeps a random visitor identifier in that website's local storage (clinic-webchat:[chat key]), so the conversation continues on the next visit. On our servers the visitor is deleted after 30 days without use. The clinic's own privacy and cookie notices apply there, as the clinic is the controller.

Our website

The Dente AI website uses only the language cookie (NEXT_LOCALE). The demo and the attribution cookie work on the app's address.

Your choices

You can view and delete cookies and local storage in your browser settings at any time. Without the necessary cookies you cannot stay signed in and the demo does not open. Deleting the attribution cookie does not change the price, except for a promotion code it carried.

Contact

[DPO EMAIL]. See also the Privacy policy.

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